How to reset your forgotten password in KIS Online
The objective of this article is to walk you through on how to reset your forgotten password.
- After you attempt to login to your software with the incorrect password you will need to reset it by clicking on FORGOT PASSWORD next to the PASSWORD box.
- The Resuming Your Password Information screen will appear. Enter the information required i.e. ACCOUNT NAME and EMAIL ADDRESS and click SAVE AND CONTINUE.
- The PASSWORD INFORMATION screen will appear and you will see your PASSWORD HINT, if the hint helps you remember your password you can click EXIT and return to the login screen or RESET PASSWORD if you still wish to reset your password.
- If you click on RESET PASSWORD, you will be sent an email to the email you entered and you will need to click on the link to reset your password.
- Now you can login your software with the new password you created.
How to reset your forgotten password in KIS Desktop
The objective of this article is to walk you through on how to reset your forgotten password.
- After you attempt to login to your software with the incorrect password you will see red exclamation points(!) next to the login credentials. Under the PASSWORD box you will see FORGOT PASSWORD in blue, click there.
- The Change Account Information box will appear. Enter the information required i.e. ACCOUNT NAME, FIRM NAME, EMAIL ID, NEW PASSWORD, CONFIRM NEW PASSWORD and PASSWORD HINT.
- Now click CHANGE PASSWORD.
- Now you can login your software with the new password you created.
How to reset your forgotten password
SUMMARY
This article demonstrates how to reset your password if you have forgotten it.
MORE INFORMATION
Note: This is password reset process will not work if you did not set an email address and/or a mobile number in the Login Account.
To reset your password, follow these steps:
- On the User Login screen, enter the login name and click Forgot Password? link
- On the Reset Password box select where to send the password reset.
- A temporary password (Reset Online Code) will be sent to you via text message or email.
- Enter the temporary password in the Forgot Password box and create a new password
Note: Passwords must be no less than 8 characters, must include a capital letter, must include a lowercase letter, must include a number, and must include a special character (ie !, @, #, $)